Family Advocate | Organ Procurement Organization

UF Health Shands - Tallahassee

Job ID: 85017
Full/Part Time: Full-Time
Regular/Temporary: Regular
Department: Organ Procurement Organization
Shift/Days: Variable
Posted FTE: 1.00 = 40 Hours

Job Opening Summary

 

The Family Advocate is the first responder to donor referrals from partner hospitals. Responds to referrals as outlined in LifeQuest policies. Primary responsibility is to offer the option of organ, tissue and eye donation for transplantation or medical research to families of potential donors and obtaining a past medical history. Information is to be articulated in an easily understood and accurate manner to families whose ability to process information is impaired by emotionally traumatic circumstances. Coordinates and facilitates emotional support during and after the discussion of the donation process, remaining aware and sensitive to diversity of all kinds (cultural, religious, educational, etc.) while working with families and hospital staff. Secondary responsibilities are to provide assistance to the local hospital services coordinator in working with the hospitals to solidify the referral process, provide in-services, perform death record reviews, etc. Position requires extensive monthly on-call duties for 24-7 referral response to hospitals as determined by the Associate Director of Clinical Operations/Manager, Family Advocates.
 

Job Opening Qualifications

 

Minimum Education and Experience Requirements:

  • A registered nurse or master's degree in social work or clinical psychology;

or

  • A bachelor's degree in related allied health field with a minimum of one year of practical experience in an acute health care setting, hospice, bereavement counseling center or equivalent work experience with active involvement in issues involving death, dying, grief and loss;

or

  • Candidates who meet minimum qualifications for an organ procurement coordinator position;

or

  • A candidate with associate's degree and one year of applicable work experience within an OPO or tissue bank that involved interaction with donor hospitals, referral response and requesting consent for donation options with families.

 

  • Must be able to demonstrate outstanding interpersonal communication skills in order to interact with grieving families in a supportive, empathic manner while taking into consideration actual or potential cultural diversities.
  • Ability to comfortably use electronic devices to access and utilize database, draft letters, send/receive email and access the Internet and community for vital information/resources to assist donor families.


Motor Vehicle Operator Designation:
Employees in this position will operate vehicles for an assigned business purpose as a "frequent driver."

NOTE: A frequent driver is defined as one who uses his/her personal or Shands automobile a) at least once daily, b) at least five individual trips per week or c) drives, on average, over 150 miles per week in the performance of his/her job.


Minimum Pay Rate - Hourly: $22.95
Midpoint Pay Rate - Hourly: $32.18

Apply Now

Internal Applicants - Apply Here

We invite you to join our team! Our work and passion for excellence are intended to have an impact beyond the communities in which we serve. You may apply for a maximum of 10 positions at any given time. For general application process topics please review our Frequently Asked Questions. For technical assistance please contact Human Resources at 352-265-0441.


UF Health Shands Hospital is committed to diversity as a competitive advantage in attracting top talent from across the nation and around the world. We believe in sharing knowledge, learning from one another, valuing different opinions, and celebrating the things that make each one of us unique in our own right. UF Health Shands Hospital is an equal opportunity employer and drug-free workplace. Equal Opportunity Employer M/F/D/V


UF Health Shands - Tallahassee
Tallahassee, FL 32308



Why Work With UF Health

Benefits
Benefits to fit your life.

As you would expect from an organization this size, our core benefits include medical insurance and prescription drug plans, short-term and long-term disability, life insurance, generous paid time off, 10 paid holidays per year and an employee assistance plan. Voluntary benefits include tuition reimbursement, dependent care and health care reimbursement accounts, dental insurance, vision plan and more. Retirement benefits include a 403(b) plan.

About UF Health
About UF Health

UF Health Shands is recognized as Florida’s premier hospital system, thanks to our commitment to quality clinical care that yields outstanding outcomes and continually earns us national recognition. It is our privilege to offer distinguished, patient-centered care and build upon our role as the state’s premier provider of medical expertise and specialties.

UF Health ranks 53rd on the 2021 Forbes list of Florida’s 100 best workplaces and ranks 31st on their list of best workplaces in the nation for women. UF Health Shands Hospital was included in Indeed’s list of the “2019 Top-Rated Workplaces” for hospitals, which recognizes the 25 “Best Hospitals” in the U.S. We are number 20.

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