Lead Financial Counselor | Pediatrics - Tower Square

UF Health Physicians - Gainesville

Job ID: 90080
Full/Part Time: Full-Time
Regular/Temporary: Regular
Department: Pediatrics - Tower Square
Shift/Days: 8 a.m. - 5 p.m., Monday-Friday
Posted FTE: 1.00 = 40 Hours

Job Opening Summary

Ensures the financial integrity of the UF Health Physicians by facilitating and supervising established financial processes that enable and expedite the billing and collection of professional services in their assigned practice. This includes entering charges, applying coding/billing rules, maximizing collections, verifying insurance, obtaining authorizations for services, reviewing patient account detail, resolving edits, working work queues and financial counseling of patients. Responsible for resolving complaints and issues and for patient relations. Provides problem resolution and direct supervision of assigned clerical staff, which includes scheduling staff, monitoring clinic flow, administering clinic policies, assigning/reassigning workload, providing input into an employee's performance evaluation, corrective actions, training, orienting new staff and participating in interviewing new staff.
 

Job Opening Qualifications

Minimum Education and Experience Requirements:

  • High school graduate or equivalent.
  • Minimum 1 year of experience as a financial counselor preferred.
  • Three years of business/financial/physician practice experience required, e.g., preferably related to patient accounts and collections required.
  • Knowledge of CPT and ICD-9/10 coding preferred.
  • Four-year degree may substitute for two years of financial/physician office experience.
  • Associate's degree or equivalent coursework may substitute for one year of experience.
  • Epic system knowledge preferred.
  • Excellent communication, organizational and problem-solving skills required.
  • Incumbent must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner.
  • The ability to multitask, prioritize responsibilities, problem solve and function in a team environment are necessary attributes of the successful incumbent.
  • Supervisory experience preferred.
     


Minimum Pay Rate - Hourly: $18.45
Midpoint Pay Rate - Hourly: $22.65

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Internal Applicants - Apply Here

We invite you to join our team! Our work and passion for excellence are intended to have an impact beyond the communities in which we serve. You may apply for a maximum of 10 positions at any given time. For general application process topics please review our Frequently Asked Questions. For technical assistance please contact Human Resources at 352-265-0441.


UF Health Shands Hospital is committed to diversity as a competitive advantage in attracting top talent from across the nation and around the world. We believe in sharing knowledge, learning from one another, valuing different opinions, and celebrating the things that make each one of us unique in our own right. UF Health Shands Hospital is an equal opportunity employer and drug-free workplace. Equal Opportunity Employer M/F/D/V


UF Health Physicians - Gainesville
Gainesville, FL 32610



Why Work With UF Health

Benefits
Benefits to fit your life.

As you would expect from an organization this size, our core benefits include medical insurance and prescription drug plans, short-term and long-term disability, life insurance, generous paid time off, 10 paid holidays per year and an employee assistance plan. Voluntary benefits include tuition reimbursement, dependent care and health care reimbursement accounts, dental insurance, vision plan and more. Retirement benefits include a 403(b) plan.

About UF Health
About UF Health

UF Health Shands is recognized as Florida’s premier hospital system, thanks to our commitment to quality clinical care that yields outstanding outcomes and continually earns us national recognition. It is our privilege to offer distinguished, patient-centered care and build upon our role as the state’s premier provider of medical expertise and specialties.

UF Health ranks 53rd on the 2021 Forbes list of Florida’s 100 best workplaces and ranks 31st on their list of best workplaces in the nation for women. UF Health Shands Hospital was included in Indeed’s list of the “2019 Top-Rated Workplaces” for hospitals, which recognizes the 25 “Best Hospitals” in the U.S. We are number 20.

Gainesville, Newberry, Old Town
Welcome to Gainesville, Newberry & Old Town.

With an average high of 65 degrees in January, you rarely hear the terms “wind chill factor” and “freezing rain” in Gainesville — unless you happen to be watching a national weather forecast. Mild winters and warm summers are par for the course in the Sunshine State. With its beautiful natural landscape, nearby freshwater springs and stunning prairies, Gainesville has been called an “urban forest.”

There’s more to the climate in Gainesville than the weather and scenic environment. Gainesville is home to the University of Florida, the nation’s 5th-ranked public university, and the Florida Gators. There is a climate of innovation and entrepreneurship that has resulted in the creation of a substantial number of new businesses in recent years, making the city especially attractive for dual-career families. There has been a continuing expansion of museums and theaters, as well as the preservation of landmarks like Gilchrist Blue Springs and Ichetucknee Springs. The towns of Newberry, Old Town, Micanopy, Alachua and High Springs add to the local charm and to the area’s appeal for families.

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