Lead Financial Counselor | Dermatology - Jacksonville

UF Health Physicians - Jacksonville

Job ID: 81830
Full/Part Time: Full-Time
Regular/Temporary: Regular
Department: Dermatology - Jacksonville
Shift/Days: 8 a.m. - 5 p.m., Monday-Friday
Posted FTE: 1.00 = 40 Hours

Job Opening Summary


Ensures the financial integrity of the UF Health Physicians by facilitating and supervising established financial processes that enable and expedite the billing and collection of professional services in their assigned practice. This includes entering charges, applying coding/billing rules, maximizing collections, verifying insurance, obtaining authorizations for services, reviewing patient account detail, resolving edits, working work queues and financial counseling of patients. Responsible for resolving complaints and issues, as well as patients relations. Provides problem resolution and direct supervision of assigned clerical staff, which includes scheduling staff, monitoring clinic flow, administering clinic policies, assigning/reassigning workload, providing input into an employee's performance evaluation, corrective actions, training, orienting new staff and participating in interviewing new staff.

Job Opening Qualifications


Minimum Education and Experience Requirements:

  • High school graduate or equivalent.
  • Minimum one year of experience as a Financial Counselor preferred.
  • Three years of business/financial/physician practice experience required, e.g., preferably related to patient accounts and collections required.
  • Knowledge of CPT and ICD-9/10 coding preferred.
    • Four-year degree may substitute for two years of financial/physician office experience.
    • Associate's degree or equivalent coursework may substitute for one year of experience.
  • Epic system knowledge preferred.
  • Excellent communication, organizational and problem-solving skills required.
  • Incumbent must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner.
  • The ability to multitask, prioritize responsibilities, problem solve and function in a team environment are necessary attributes of the successful incumbent.
  • Supervisory experience preferred.

*** Minimum Pay Rate - Hourly: $15.45
*** Midpoint Pay Rate - Hourly: $19.65

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Internal Applicants - Apply Here

We invite you to join our team! Our work and passion for excellence are intended to have an impact beyond the communities in which we serve. You may apply for a maximum of 10 positions at any given time. For general application process topics please review our Frequently Asked Questions. For technical assistance please contact Human Resources at 352-265-0441.

UF Health Shands Hospital is committed to diversity as a competitive advantage in attracting top talent from across the nation and around the world. We believe in sharing knowledge, learning from one another, valuing different opinions, and celebrating the things that make each one of us unique in our own right. UF Health Shands Hospital is an equal opportunity employer and drug-free workplace. Equal Opportunity Employer M/F/D/V

UF Health Physicians - Jacksonville
Jacksonville, FL 32256

Why Work With UF Health

Benefits to fit your life.
As you would expect from an organization this size, our core benefits include medical insurance and prescription drug plans, short-term and long-term disability, life insurance, generous paid time off, 10 paid holidays per year and an employee assistance plan. Voluntary benefits include tuition reimbursement, dependent care and health care reimbursement accounts, dental insurance, vision plan and more. Retirement benefits include a 403(b) plan.
About UF Health
About UF Health
UF Health Shands is recognized as Florida’s premier hospital system, thanks to our commitment to quality clinical care that yields outstanding outcomes and continually earns us national recognition. It is our privilege to offer distinguished, patient-centered care and build upon our role as the state’s premier provider of medical expertise and specialties.

UF Health ranks 53rd on the 2021 Forbes list of Florida’s 100 best workplaces and ranks 31st on their list of best workplaces in the nation for women. UF Health Shands Hospital was included in Indeed’s list of the “2019 Top-Rated Workplaces” for hospitals, which recognizes the 25 “Best Hospitals” in the U.S. We are number 20.
About The Area
Welcome to the Sunshine State.
There’s a reason the Sunshine State is the tourism capital of the world and the third-most populous state in the country. As a Florida resident, you’re never far from the world’s best beaches, theme parks and attractions (and their Florida resident discounts), and cultural arts. Factor in our favorable tax rate and entrepreneurial spirit, and it’s easy to see why so many individuals, families and businesses choose to make Florida their home.

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